CASA CARTEL
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Policies

 
 

Casa Policies

The following are policies regarding the experience of booking this property. We aim to create an atmosphere you can walk into as if stepping into a different world...but we still have some rules to make it fun for everyone, including the neighbors.

 
 
 

Check In / Check out

This property has the following check-in and check-out times and policies. 

Check-In: 04:00 PM

Check-Out: 11:00 AM

Early Arrival: If you arrive in Austin early, and the owner is in town/available, we will be happy to hold onto your luggage while you head out for your first Austin adventure.

Checkout:  Due to the property’s popularity and the number of people/hours required to prepare it for the next guests, we have a strict check out time.  Late checkouts will be charged $500/hour rounded up to the next full hour. 

Upon Request, guests may be picked up from the airport in our custom 1969 Cadillac limo convertible.

 
 
 

Booking and Cancellation

The house may be reserved only by payment of the full rental amount.  Our standard booking policy allows for a 50% refund until 7 days before the beginning of rental period.

Guests: All guests must be 25+ and human; sorry, your adorable dog can follow your trip on instagram :)

 
 
 

Respectful Neighbors

What makes living in Austin so great is the people.  Out of respect for the neighbors, outside music shuts off automatically at 9:30pm and exterior quiet hours are from 10pm and 8am.  Exterior doors are to be kept shut at all times because we love music, but our neighbors may not.

 
 
 

extras TO BE AWARE OF

No smoking allowed, except in designated outdoor areas. Evidence of smoking (of any kind) inside will result in a $500 cleaning charge.

Early Departure: Violation of the above rules jeopardizes our ability to provide the best experience in Austin.  No refunds are issued for guests who leave early or for guests asked to leave for the violation of the house rules.

Damage to or Loss of Property: Guests are responsible for damage or loss they cause to the property.   All damaged property will be assessed and charged to parties responsible. We are not responsible for any guest's belongings before, during, and after your stay. 

Parking: Ample parking is allowed in our extra large driveway and in front of our house.  Parking is not allowed in front of any neighboring property.   Should you have additional parking needs, please contact us.

Housekeeping: Housekeeping is available, please enquire.